you have reported a problem with the accounting of your MadPoints since the new MadWin was launched last week.
We inform you that this problem has now been solved. No MadPoints have been lost. All your played games have been correctly recorded on our databases and all your MadPoints have been assigned to you. The problem you encountered was only a bad display of your MadPoints balance on your MadWin interface.
We apologize for this inconvenience and thank you for your loyalty.
All our team (and especially our graphic designers!) would also like to thank you for the many congratulatory messages we received about the new design!
Hello, I just received the famous email! and by connecting to my account at the moment I realize that 1000 MP disappeared while they were there there is 1H! Is the problem really solved? How to recover these MPs? because you say that none has been lost so they will come back? Is there a box in the customer service to make the claim?
Since the display of your MadPoints was previously false, you could "see" more or less MadPoints than you actually owned. It is therefore quite possible that your actual balance is less than what was displayed. So there is no error.
You can contact Customer Service to ask for confirmation of your MadPoints balance.
I too had the same thing except that it was 1000000 mp at the time I told myself that the web was generous poutant was not my birthday lol 😂 and the next day they were gone 🤢 but hey it is normal go good games at all ps (great new home page) 🙁y): 😂